About Me

Managing existing users, driving engagement and facilitating account upgrades.

• •Created automation function to evaluate dormant users and increase their limit to reactivate them
• •Increased transaction rate and GMV by integrating internal scoring system to upgrade user limits while maintaining default rates within company risk appetite
• •Reduced automation cost by integrating alternative data provider while maintaining current behavior as fallback

Led multiple product teams focusing on promotions, performance marketing, buyer experience, and platform management.

• •Led development and launch of products that boosted web merchant traffic by 80%, significantly enhancing platform visibility
• •Introduced transaction fees as new revenue stream, contributing to platform financial sustainability
• •Achieved integration with third-party marketplaces, payment gateways, and shipping providers, streamlining operations
• •Implemented Agile and Scrum methodologies to enhance team productivity and product quality

Managed digital product design and research, prioritizing user experience and business requirements.

• •Successfully design MAIDesk platform
• •Prioritized user experience and business requirements in product development

Designed solutions based on business requirements.

• •Managed ACCPartner, Lemon, API Portal, and ACCPerfect products
• •Designed solutions based on business requirements

Gained comprehensive experience about company's end-to-end business processes.

• •Gained comprehensive experience about end-to-end business processes
• •Worked on Modularity/Microservices projects

Developed web and mobile applications.

• •Developed ACC Whistle and ACC Hunter applications
• •Built web and mobile applications for internal use